Who We Are

Amka helps businesses improve how they work, serve, and grow with clarity, smarter systems, and a people first approach.

Amka Services Inc.

At Amka, we believe business shouldn’t feel overwhelming.
That’s why we help companies run better, with tools, systems, and support that make work easier, team stronger, and customers happier.

Business today is more complex, but it doesn’t have to feel that way. Too often business adopt tools or processes that don’t truly serve their customers or teams. We’re here to fix that.

We support businesses in any a range of industries - from retail and travel to telecommunications and beyond. 

Three women sitting at a table in a professional setting, smiling and engaging with a laptop, with computer monitors in the background.

We’ve worked inside of growing businesses, managed change, and know the challenges firsthand. We’ve seen what works (and what doesn’t), so we bring smart solutions that are right for your size, your team, and your goals.

Our Mission

To empower businesses with digital enablement and professional services, helping them deliver first-class customer experiences with efficiency and innovation.

  • We meet you where you are.

    Whether you’re just getting started or scaling up, we adabt to your needs.

  • We make things simpler.

    Our job is to take the guesswork out of business system and digital tools.

  • We're hands-on.

    We don’t just tell you what to do - we help get it done.

  • We care about people.

    Happy teams and satisfied customers matter. We design with both in mind.

Meet the Founders

A man with a beard in a pink dress shirt seated indoors with a bookshelf in the background.

Amitabh Bahadur

Chief Executive Officer

Professional woman with long black hair, wearing a light yellow blazer and white top, smiling against a plain white background.

Malini Gouridat

Chief Operating Officer

We are a team of seasoned professionals with many years of combined experience in Information Technology, Customer Experience Management and Quality Assurance.

Man with curly hair and beard wearing a pink dress shirt sitting in an indoor setting with books and decorations in the background.

CEO, Amka

“Amka is more than a service provider; we are a partner in transformation. Our passion is helping businesses create seamless experiences, stronger connections, and smarter ways of working. We are committed to delivering solutions that not only meet today’s challenges but set our clients up for lasting success.”

We believe that great business is built on:

  • Four colleagues gather around a computer monitor in a modern office, discussing work.

    Empowered Teams

  • A woman with glasses and a ponytail shows a credit card to a man at a jewelry store counter, with jewelry and a laptop on the counter.

    Seamless Customer Journeys

  • A woman in a yellow blazer smiling as she hands a gift bag to another person, in a cozy home or shop setting with plants and decorative items.

    Relationships, not just transactions

  • A man with glasses and a headset smiling at a computer in a call center with a woman working at her computer in the background.

    Technology that supports, not distracts

  • Two construction workers, a man and a woman, wearing safety helmets and reflective vests, stand on a construction site near a wooden railing. The man in a yellow helmet is speaking into a walkie-talkie, while the woman in a white helmet is looking at a tablet.

    Clear operations that scale

Let’s build something better together.